Heating & hot water services
No heat, no hot water, noisy boilers or cold radiators — we diagnose and repair domestic and commercial heating systems across East & West Sussex.
- Gas Safe where required
- Domestic & commercial
- Clear published rates
Find your problem
Common problems we fix
Common jobs we handle most often. Tap a problem for the useful detail.
Boiler breakdowns
- Typical cause
- Ignition faults, pressure loss, error codes or failed components shutting the boiler down.
- What we do on arrival
- Read fault codes, check pressure and flues, then repair or advise on replacement if uneconomical.
- Time to fix
- Many faults clear same visit; some parts need ordering.
No hot water
- Typical cause
- Diverter valves, thermostats, immersion heaters or cylinder issues.
- What we do on arrival
- Establish whether heating and hot water both failed, then target the failed component.
- Time to fix
- Depends on system type (combi vs conventional).
Radiators cold or uneven
- Typical cause
- Sludge, balancing issues, failed TRVs or airlocks.
- What we do on arrival
- Bleed, balance, power-flush where needed, or replace failed valves.
- Time to fix
- Simple balancing is quick; full flush is a planned visit.
Boiler servicing
- Typical cause
- Annual service keeps efficiency up and helps protect warranties.
- What we do on arrival
- Strip-down check, clean key parts, test safely and record findings.
- Time to fix
- Typically a scheduled daytime appointment.
Immersion heaters
- Typical cause
- Failed elements or thermostats leaving the cylinder cold.
- What we do on arrival
- Isolate electrics, test and replace the failed part.
- Time to fix
- Often same-day when access to the cylinder is clear.
Thermostats & controls
- Typical cause
- Failed room stats, programmers or smart controls stopping heat on demand.
- What we do on arrival
- Test the control chain and replace or reconfigure as needed.
- Time to fix
- Usually a short visit once wiring access is available.
Boiler pressure problems
- Typical cause
- Leaks on the system, failed expansion vessels or habitual repressurising.
- What we do on arrival
- Find why pressure drops, fix the leak or vessel, then set pressure correctly.
- Time to fix
- Diagnosis first; repair length depends on leak location.
Commercial heating
- Typical cause
- Plant rooms and larger systems need experienced engineers and the right parts.
- What we do on arrival
- Assess safely, isolate plant as required, then repair or quote larger works.
- Time to fix
- Scoped per site — we confirm before major works.
Simple from the start
What happens when you call
- 01
You call
Tell us what’s happening, your postcode and how urgent it is.
- 02
We confirm
We explain likely next steps and point you at published rates before we attend.
- 03
Engineer arrives
We diagnose on site, agree the work, then get on with the fix.
- 04
Job complete
We tidy up and leave you with a clear outcome — workmanship guaranteed for 12 months.
Trusted locally
What customers say
“A plumber arrived within an hour, explained the cost clearly and sorted out our blocked drains”
“Dave arrived within 30 minutes, found the problem quickly and made me feel completely safe and comfortable.”
Good to know
Common questions
Are your engineers Gas Safe registered?+
Yes — gas work is carried out by Gas Safe registered engineers. Ask us for registration details when booking.
Can you service my boiler for warranty?+
We offer servicing that supports manufacturer requirements. Bring your boiler make/model when you book.
Do you work on commercial boilers?+
Yes. Commercial heating call-outs use our published heating rates; larger or defined projects can be quoted fixed or day rates — see pricing.
Should I turn the boiler off if it’s leaking?+
If it’s safe to do so, switch the boiler off and isolate water/gas as appropriate, then call us. Don’t ignore active leaks.
How are heating call-outs priced?+
Published hourly rates with a half-hour minimum, by time band. Parts and larger works are quoted separately.
Need heating now?
Call 0800 208 4999