PHD24

Worcester Bosch · Greenstar Si Compact ErP

E9 210Flue-gas thermostat or air-pressure switch activated

This code applies to Greenstar 25Si Compact ErP, Greenstar 30Si Compact ErP. Fault codes narrow down the likely problem, but they do not replace a model-specific diagnosis.

What you can safely check

  1. Do not remove the boiler case or interfere with the flue.
  2. If the manual identifies a frozen external condensate pipe as a possible cause, follow only the manufacturer's external thawing instructions.
  3. Otherwise switch the boiler off and arrange a Gas Safe registered engineer.

How an engineer may fix it

Inspect the flue and air path, condensate system, burner, fan or Venturi, sensors and combustion readings; clear, repair, adjust or replace as the appliance instructions require.

Manufacturer source: Worcester Bosch — Greenstar Si Compact ErP Installation, Commissioning and Servicing Instructions (6 720 813 278). Checked 15 August 2026. The appliance manual and an engineer’s on-site diagnosis take precedence. Never remove the boiler case yourself.

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