PHD24

Alpha · E-Tec Plus

16Fan fault

This code applies to E-Tec Plus 28, E-Tec Plus 33, E-Tec Plus 38. Fault codes narrow down the likely problem, but they do not replace a model-specific diagnosis.

What you can safely check

  1. Do not open the case or inspect the fan or flue yourself.
  2. Arrange a Gas Safe registered engineer.

How an engineer may fix it

Check fan movement and speed feedback, wiring and connectors, air/flue restrictions and the control board; repair or replace the defective part and verify combustion.

Manufacturer source: Alpha Heating Innovation — E-Tec Plus Installation and Servicing Instructions (01/22). Checked 15 August 2026. The appliance manual and an engineer’s on-site diagnosis take precedence. Never remove the boiler case yourself.

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