PHD24

Alpha · E-Tec Plus

06Domestic hot-water sensor fault

This code applies to E-Tec Plus 28, E-Tec Plus 33, E-Tec Plus 38. Fault codes narrow down the likely problem, but they do not replace a model-specific diagnosis.

What you can safely check

  1. No internal homeowner repair is safe for this fault.
  2. A single reset may be tried only where the model's user manual allows it.
  3. Arrange an engineer if the code remains or returns.

How an engineer may fix it

Test the relevant sensor or thermistor, its position, resistance, plug and wiring; repair the connection or replace the failed sensor and verify operation.

Manufacturer source: Alpha Heating Innovation — E-Tec Plus Installation and Servicing Instructions (01/22). Checked 15 August 2026. The appliance manual and an engineer’s on-site diagnosis take precedence. Never remove the boiler case yourself.

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